Privacy Policy
Foundry Fleet is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information obtained through our online platform, associated services, and during the provision of our car rental, vehicle leasing, fleet management, and logistics solutions. By interacting with our site or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of information from and about users of our site and services, including:
- Personal Identification Information: Name, address, email address, phone number, date of birth, driver's license details, and payment information (e.g., credit card numbers) when you rent a vehicle, lease a fleet, or use our other services.
- Vehicle Usage Data: Information related to your rental or leased vehicle's use, such as mileage, fuel level, service history, and potential telematics data, especially for specialized industrial vehicles or corporate fleet management.
- Commercial Information: Details regarding your business, its operational needs, and specific requirements for fleet management or logistics solutions.
- Technical Data: Browser type, operating system, IP address, device identifiers, and details of your visits to our site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the site.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services, including short-term car rentals, long-term vehicle leasing, corporate fleet management, and specialized vehicle rentals.
- To process your transactions and manage your accounts.
- To provide maintenance packages, 24/7 roadside assistance, and delivery and pickup services.
- To communicate with you about your rentals, leases, or other services.
- To improve our site, services, marketing, and customer relationships.
- To detect, prevent, and address technical issues, fraud, or security incidents.
- To comply with legal obligations and respond to law enforcement requests.
- For marketing purposes, with your consent where required, to inform you about our offers and services.
3. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, IT and system administration services, customer support, marketing services, maintenance partners, roadside assistance providers).
- Legal and Regulatory: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- Consent: With your explicit consent for any purpose not covered by this Privacy Policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Rights Under GDPR (for EU/EEA Residents)
If you are a resident of the European Union or European Economic Area, you have certain data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.
7. Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. We reserve the right to update this policy at any time without prior notification. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Foundry Fleet
1475 Ironstone Drive, Suite 201
Hamilton, ON, L8E 5A8
Canada